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Swyddfa Annibynnol Ymddygiad yr Heddlu - Home

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Annual Complaints Statistics report

Each year, we publish our Complaint Statistics for England and Wales. It presents data about the number of complaints, what they are about and how they were handled.

Read our report

Contact us

Our Customer Service Team is available Monday to Friday between 9am and 5pm to provide information about making a complaint against the police, the work of the IOPC and for general enquiries.
Call us 0300 020 0096 (press 1 at prompt)

Email us

What we investigate

We investigate the most serious and sensitive incidents and allegations involving the police. Find out more about what happens during an IOPC investigation and the different possible outcomes.

What we investigate

Key areas of work

Some areas of policing are particularly important to learn from. Read more about our research and the investigations we do that help provide a unique insight into policing of these areas.

Read more about key areas

Our performance

Find out more about our performance in delivering timely and high-quality investigations.

Read our latest performance information

Latest news

Essex Police has been asked to make call handling improvements as a result of learning from an investigation by the Independent Office for Police Conduct (IOPC) into the circumstances surrounding the death of Suzanne Brown.We hav...
Guidance has been updated in England and Wales to help police officers use tactical contact more safely during moped pursuits, following proposals by the Independent Office for Police Conduct (IOPC). Tactical contact is used by a...
A Metropolitan Police officer has been dismissed by a disciplinary panel over allegations of using abusive and discriminatory language and planting evidence, following an Independent Office for Police Conduct (IOPC) investigation...

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